Terminal 3 Departures Level 2 – Complete Guide with Map
Terminal 3 at a Glance
Terminal 3 is used by WestJet, Air Transat, Flair, and Sunwing. WestJet mainly flies from Terminal 3, but check your boarding pass because some WestJet flights leave from Terminal 1.
Terminal 3 has two levels. Departures Level 2has check-in, security, B Gates for US and Canada flights, and C Gates for international flights. Arrivals Ground Level has baggage claim, pickup zones, rental cars, and Uber pickup.
The LINK Train is on Level 2 in the middle of the terminal. It connects to Terminal 1 and parking for free. Trains come every 4 to 8 minutes.
By car, take Hwy 401 exit 359 and follow signs to Terminal 3. By UP Express, go to Terminal 1 first, then take the LINK Train.
Terminal 3 Departures Level 2

- WestJet check-in counters are at Entrance 3. Go inside and turn right.
- There are two security points. One near Entrance 2 and one near Entrance 4.
- After security, B Gates are on the left side for US and Canada flights. C Gates are on the right side for international flights.
- The nearest washroom before security is near Entrance 2.
- The elevator to Arrivals is near Gate B15.
- How long does it take?
Security to Gate B20: 5 to 7 minutes
Security to Gate C32: 8 to 10 minutes
Gate B15 to Gate C30: 10 to 12 minutes
Terminal 3 Arrivals Ground Level
Baggage claim belts: Belt 1 to 4 are for international flights. Belt 5 to 7 are for domestic and US flights.
Pickup zones: Zone A is at the West end, Zone B is in the center, and Zone C is at the East end.
Rental car counters are on the ground level. After you exit, turn right.
Uber and Lyft pickup is at Parking Garage Level 1. Follow the purple signs.
Taxis are on the ground level. Go outside the exit and follow the taxi line.
Terminal 3 Map
PDF Download: Download Terminal 3 Map PDF
Terminal 3 Food & Facilities – Locations Guide
Food:Starbucks – Near Gate B20, after security
Tim Hortons – Departures Level near Entrance 2, before security
Pizza Pizza – Near Gate C30, after security
Subway – Near Gate B12, after security
Wendy’s – Food Court center, after security
Jack Astor’s – Near Gate C36, after security
Washrooms:Near Entrance 2 – before security
Near Gate B18 – after security
Near Gate C28 – after security
Near Food Court – after security
Shops:Duty Free – after security near Gate B20
Hudson News – multiple locations
Pickup, Drop-off & Parking – How To Navigate

Drop-off (Departures): Level 2 curbside. 3 minutes maximum. Follow “Departures” signs.
Pickup (Arrivals): Ground Level, Zones A, B, or C. Wait in cell phone lot until passenger is ready.
Uber and Lyft: Parking garage Level 1. Follow purple “Rideshare Pickup” signs.
Taxi: Ground Level, designated taxi line outside exit doors.
Short-term parking: Directly across from terminal. Covered walkway connects to terminal.
Daily parking: Take LINK train from Viscount station to Terminal 3.
Accessibility Information – Terminal 3

Elevators:Near Entrance 2 – before security
Near Gate B15 – after security
Near Gate C28 – after security
Accessible Washrooms:Near Gate B18 – after security
Near Gate C30 – after security
Near Food Court – after security
Wheelchair Assistance:Departures: Ask any airline agent at check-in counters
Arrivals: Go to customer service desk at baggage claim
Tactile Paving:Throughout terminal. Follow yellow tiles.
Add Your Heading Text Here
WestJet check-in counters are at Departures Level, Entrance 3. Gates are usually B Gates.
10 to 12 minutes. Use elevator on Level 2.
Food Court in the center has Jack Astor's, Wendy's, and Pizza Pizza. Starbucks is near Gate B20.
Take the Terminal LINK Train. Go to Level 2 center of Terminal 3, then take elevator to LINK train platform.
Yes. PDF download link is in Section 4 above.
Before security: Near Entrance 2. After security: Near Gate B18, Gate C28, and Food Court.
Parking garage Level 1. Follow purple "Rideshare Pickup" signs.
Yes. Near Gate B15 and near Food Court.
Tim Hortons on Arrivals level. Left side after you exit baggage claim.
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