Pearson Airport Terminal 3 Arrivals Level Columns C8-C12 Location Guide
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Where are Columns C8-C12 at Pearson Terminal 3?
Columns C8, C9, C10, C11, and C12 are located on the Arrivals Level (Level 1) of Toronto Pearson Airport’s Terminal 3.
Exact spot:
Between Door C and Door D
Straight ahead after you exit baggage claim
Inside the covered walkway (you don’t need to go outside)
You will see column numbers written on large signs overhead. C8 is the first column in this section, followed by C9, C10, C11, and C12.
Table of Contents
How to Reach Columns C8-C12 from Baggage Claim

Follow these 4 steps:
Step 1: Exit the baggage claim area through the automatic doors.
Step 2: Look for the “Ground Transportation” sign and follow it.
Step 3: You will enter a covered walkway. Look up at the large signs showing column numbers.
Step 4: Walk straight until you see C8, then C9, C10, C11, and C12. Stop anywhere between C8 and C12.
That’s it. Your pickup point is right there.
Which Services Can Use Columns C8-C12?
| Service Type | Allowed at C8-C12 |
|---|---|
| Pre-booked Limo | ✓ Yes |
| Private Car Service | ✓ Yes |
| Uber / Lyft | ✗ No |
| Taxi | ✗ No |
| Hotel Shuttle | ✗ No |
Bus and Train Options at Columns C8-C12

Bus stop #14278
Route 952 – Lawrence West Express to Lawrence Station
Text 14278 to 898882 for real-time arrival
UP Express – Union Station to Pearson Airport
Bus Schedule (Monday to Friday):
6 AM to 9 AM – Every 12 minutes
3 PM to 7 PM – Every 12 minutes
For complete schedule, visit TTC official website or text 14278 to 898882
Facilities Near Columns C8-C12

Washroom → between C6 and C7
Seating → near C10
Coffee (Tim Hortons) → after C12
Currency exchange → near Door B
Airlines That Arrive at Terminal 3
WestJet, Air Transat, United, American, Delta, Icelandair, Emirates (some flights)
How Are Columns C8-C12 Different From Other Columns?
| Columns | Used For |
|---|---|
| C1 - C4 | Regular pickup / drop-off |
| C5 - C7 | Family waiting area |
| C8 - C12 Your Pickup Zone | Limo / Private car service |
| C13 - C16 | Commercial vehicles only |
Is Columns C8-C12 Wheelchair Accessible?

Yes. The entire arrivals level at Terminal 3, including Columns C8 to C12, is wheelchair accessible. Ramps are available throughout the covered walkway. There are no stairs or barriers between baggage claim and these columns.
Can’t Find Columns C8-C12? Here’s What to Do
Don’t worry. Walk up to any airport staff member and say: “Where are columns C8 to C12?” They will point you in the right direction. These columns are between Door C and Door D on the arrivals level. If you have a pre-booked limo or private car, you can also call your chauffeur directly using the number provided in your booking confirmation.
Frequently Asked Questions About Columns C8-C12
Columns C8 to C12 are indoors under a covered walkway. You do not need to go outside. The entire area is heated in winter and air-conditioned in summer. You can wait comfortably without worrying about weather.
No. Uber and Lyft (rideshare services) are not allowed at Columns C8-C12. They pick up from the parking garage Level 2. Follow signs for "Rideshare Pickup" after you exit baggage claim. Only pre-booked limos and private car services can use C8-C12.
Arrivals level is Level 1 (Ground Transportation level). Baggage claim, car rentals, taxi stands, and ground transportation all operate from this level. Departures is on Level 2.
Yes. Seating is available near column C10. You will find benches and chairs where you can sit while waiting for your ride. Additional seating is also available near the baggage claim area.
No. Buses do not accept credit cards. You can pay using:
PRESTO card (tap on the reader)
Cash (exact change recommended, no change given)
For PRESTO card purchases or reloading, visit the customer service desk at the arrivals level.
Approximately 150 meters (about a 2-minute walk). From the baggage claim exit doors, walk straight into the covered walkway. You will see column C1, then keep walking until you reach C8 to C12.
Yes. Public washrooms are located between column C6 and C7. They are clearly marked and wheelchair accessible. Washrooms are available 24/7.
First, wait a few minutes — your chauffeur may be arriving. If you still don't see them:
Call the chauffeur directly using the number in your booking confirmation
Or ask any airport staff member for help locating columns C8-C12
Do not leave the C8-C12 area, as your chauffeur has been told to meet you there.
No. Columns C8-C12 are for arrivals pickup only. For departures drop-off, use the Departures Level (Level 2) at Terminal 3. Follow signs for "Departures" when you arrive at the airport.
Yes. A Tim Hortons coffee shop is located after column C12 (toward Door E). Subway sandwiches are also available nearby on the arrivals level. Both are pre-security, so you can access them without re-entering security.