What Terminal is United Airlines at Pearson Airport?
United Airlines uses Terminal 1 at Toronto Pearson Airport (YYZ).
All United flights — both departures and arrivals — operate from Terminal 1.
Not Terminal 2. Not Terminal 3. Only Terminal 1.
Dropping someone off? Go to Terminal 1, Level 2 (Departures), Aisle 12
Picking someone up? Go to Terminal 1, Ground Level (Arrivals), use Cell Phone Lot while waiting
Connecting from another airline? Follow purple signs to Terminal 1
No matter where you are flying — Chicago, Newark, Denver, San Francisco, or any United destination — your flight will always be at Terminal 1.
Everything You Need to Know About United at Terminal 1
| Detail | Answer |
|---|---|
| Terminal | Terminal 1 |
| Check-in Aisle | Aisle 12 |
| Departure Gates | F gates (F60 to F99) |
| Arrival Gates | F gates |
Departing on United from Terminal 1: Step by Step
Drop-off location → Terminal 1, Level 2 (Departures)
Check-in counter → Aisle 12, United Airlines
Security → Terminal 1 security
US flights → US customs after security (inside Terminal 1)
Find your gate → Follow signs for F gates
Walking time → 10-15 minutes from security to F gates
| Flight Type | Arrive at Least |
|---|---|
| Domestic/Canada flights | 2 hours before departure |
| US flights | 2 hours before departure |
| International flights | 3 hours before departure |
Arriving on United at Terminal 1: Step by Step
Arrival gate → F gates
Walk to baggage claim → Follow purple signs to Level 1
Baggage claim → Terminal 1, Level 1 (check screens for carousel number)
Exit → Ground Level
For Pickups: How to Pick Someone Up from United at Terminal 1
Do NOT wait at arrivals curb
Use Cell Phone Parking Lot (free)
Wait there until passenger calls with bags ready
Then drive to Terminal 1 Arrivals Ground Level
United Check-in & Gate Details
| Flight Type | Check-in Aisle | Gate Area |
|---|---|---|
| United mainline | Aisle 12 | F60–F99 |
| United Express | Aisle 12 | F gates |
Current security wait time (as per Pearson data): 0-5 minutes (normal)
Connecting to United from Another Flight
From domestic flight → Follow purple signs to Terminal 1 (stay airside)
From international flight → Clear Canadian customs → Collect baggage → Recheck bags → Go to Terminal 1 Departures
From US flight → Follow connections signs → Stay in Terminal 1
Important Warnings
Winter travel (November to March):
Add 30-45 minutes extra for de-icing and taxi delays
Check flight status before leaving for airport
Real-time flight status: Check United website or app before departure
United Customer Service at Pearson
| Contact | Number / Link |
|---|---|
| Customer service | 1 (800) 241-6522 |
| Website | united.com |
Frequently Asked Questions
Terminal 1. United does not use Terminal 3.
Terminal 1. All United flights depart from Terminal 1.
No. Terminal 2 was demolished in 2007. United uses Terminal 1.
Domestic/Canada flights: 2 hours before departure
US flights: 2 hours before departure
International flights: 3 hours before departure
10-15 minutes from security to F gates (F60-F99).
No. United does not have its own lounge at Pearson. Passengers can use Plaza Premium Lounge near Gate F55 (US departures) for a fee.
No. United has bag drop time limits. Check with the counter at Aisle 12 for your specific flight.
Check the United app or website for real-time updates. Contact United customer service at 1 (800) 241-6522. If at the airport, go to Aisle 12 (United check-in counters) for assistance.