WestJet at Toronto Pearson – Terminal 3
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WestJet uses Terminal 3 T3 for all flights – domestic, US, and international.
Departure: Level 3, Counters 205-225, Door C, Gates B or C
Arrival: Level 1, Baggage Claim
Rare exception: During delays, WestJet may use Terminal 1. Take free Terminal Link Train to T3 (3-5 min).
Bottom line: Go to Terminal 3. Door C. Level 3. Counters 205-225.
Table of Contents
WestJet Departures – Terminal 3
- WestJet Departures – Terminal 3
- Terminal: T3
Level: Level 3
Check-in counters: 205-225
Gates: B or C
Drop-off door: Door C - Check-in cutoff time:
– Domestic flights: 45 minutes before departure
– US / International flights: 60 minutes before departure - How early to arrive:
– Domestic: 2 hours before departure
– US / International: 3 hours before departure - Boarding starts up to 1 hour before departure. Gate may change – check terminal screens.
WestJet Arrivals – Terminal 3
WestJet Arrivals – Terminal 3
Terminal: T3
Level: Level 1
Baggage claim: Follow signs to carousel (check screens for your flight number)
Exit doors: Doors A, B, or C
After collecting bags:
Taxis and limos: Outside exits
Rideshare (Uber/Lyft): Designated pickup zone
Rental cars: Follow signs to rental counter
Exception – Does WestJet Ever Use Terminal 1?
Normal operations: Terminal 3
Flight delays or diversions: May use Terminal 1 (rare)
If you land at Terminal 1:
Take the free Terminal Link Train from T1 to T3. Journey takes 3-5 minutes.
Terminal 3 Amenities & Services
Terminal 3 Amenities & Services
Before Security (Landside):
Currency Exchange (ICE): Before security
Baggage carts: Free – throughout T3
Secure Wrap (luggage wrapping): Near Check-in Zone 5
Pearson Chapel: Before security
Pet relief area: Outside T3
Food options: Starbucks, Tim Hortons, Subway, Wendy’s, Freshii, Smoke’s Poutinerie
After Security (Airside – CAN/INTL):
Mamava Nursing Pod: After security
Lounge: Plaza Premium (near gate B24)
Food options: 20+ options including Beerhive, Caplansky’s, Corso, Fionn MacCool’s, Paramount, Smashburger, Acer, Vino Volo
Parking & Ground Transportation from T3
Parking & Ground Transportation from T3
Parking Near Terminal 3:
Daily parking: T3 parking garage (connected to terminal)
Valet parking: T3 garage – Level 5
Cell phone lot: Free waiting area near T3
Transportation from T3 to Downtown Toronto:
Taxi: Available outside arrivals (metered fare)
Uber / Lyft: Rideshare pickup zone
UP Express Train: Take free link train to T1 station first, then train to Union Station (25 min)
TTC Bus: From Viscount Station
WestJet Contact & Support at T3
WestJet Contact & Support at T3
Customer service phone: 1 (888) 937-8538
Website: westjet.com
Lost baggage counter: WestJet baggage desk at T3 arrivals
Special assistance (wheelchair, etc.): Request during booking or at check-in counter
Unaccompanied minor: Book through WestJet customer service
Travelling with pets: Pet relief area outside T3 before security
Frequently Asked Questions
Terminal 3.
Terminal 3 (T3)
WestJet, plus most international airlines and some US carriers
Terminal 3, Level 3, Check-in counters 205-225, Gates B or C.
No. Pearson has Terminal 1 and Terminal 3 only. WestJet uses T3.
Terminal 1 = Air Canada + Star Alliance airlines. Terminal 3 = WestJet + most international airlines.
Check your boarding pass or airline app. WestJet = T3. Air Canada = T1.
2 hours before domestic flights. 3 hours before US or international flights.
Terminal 3, Level 1.
Rarely – only during flight delays or diversions.